1. The innovation, quality and service leader among our primary care and specialty customers and patients, and the best "customer-touch" company in our industry, as judged by our customers.

2. The most effective company in our industry at managing product flow.

3. The best-managed company as defined by functional competencies, alignment around goals and behaviors, business integrity, teamwork, productivity and cost-consciousness.

4. The most improved company in our industry and, ultimately, the company in our industry that is most trusted by key stakeholders.

5. Known for our leadership edge achieved by our passion for excellence.